Terms & Conditions
Effective Date: January 1, 2025
Business Name: Balanced K9 Training
Website: https://bk9proservices.training/home
By accessing our website or using our services, including SMS/text messaging, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Services
Balanced K9 Training provides professional dog training services, which may include in-person and/or virtual training, educational materials, and customer support.
2. SMS/Text Messaging
By providing your mobile number and opting in to receive text messages, you consent to receive SMS communications from Balanced K9 Training related to:
-Appointment Reminders
-Training updates
-Promotions and offers
-Important notifications
📵 You can opt out at any time by replying STOP.
📲 For help, reply HELP or contact us directly at 540-701-2651
Message frequency varies. Standard message and data rates may apply.
3. SMS Messaging Terms & Conditions
SMS Program Description
-By providing your mobile phone number and opting in, you consent to receive SMS (text) messages from Balanced K9 Training. These messages may include but are not limited to:
-Appointment reminders
-Training Session Updates
-Follow-Up Instructions and Homework Reminders
-Service related notifications
-Billing notifications
-Customer Service Responses
-Promotional offers, discounts, and marketing communications
-Company Announcements
Messaging frequency may vary depending on your interaction with our services. Consent to receive SMS messages is not a condition of purchasing any goods or services.
4. Opt-Out Instructions
You may opt out of SMS communications at any time. To stop receiving text messages, reply: STOP
After you send the STOP message, you will receive confirmation message and will no longer receive SMS messages from us unless you re-enroll.
For assistance, reply: HELP You may also contact us directly using the information below to request removal from SMS communications.
5. Customer Support Contact Information
If you have questions about our SMS program or need assistance, you may contact us at:
Balanced K9 Training
Email: [email protected]
Phone: 540-701-2651
Website: https://bk9proservices.training/home
6. Message and Data Rates Disclosure
Message and data rates may apply.
Message frequency varies.
Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance depending on your wireless carrier plan.
7. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Age Restriction
You must be at least 18 years of age to participate in our SMS messaging program
By opting into SMS communications, you represent and warrant that you are 18 years of age or older and are the authorized user of the mobile number provided.
9. Privacy
Information collected through our SMS program is subject to our Privacy Policy. We do not sell or share your mobile information with third parties for their marketing purposes.
10. User Conduct
By using our services, you agree to:
-Provide accurate, complete, and current information
-Use our services only for lawful purposes
-Not misuse or abuse any features of the website or communication platforms (including SMS)
11. Payment & Refunds
Pricing for services is listed on our website or provided during your consultation. Payment is due as outlined in your agreement. Refund policies are detailed in your client contract. If you have questions, please contact us.
12. Intellectual Property
All content on our website, social media, and SMS communications—including logos, text, graphics, and training materials—is the property of Balanced K9 Training and may not be copied, redistributed, or used without our written permission.
13. Limitation of Liability
Balanced K9 Training is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our services, website, or communications, including SMS.
14. Modifications
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date.
15. Contact Information
If you have any questions about these Terms & Conditions or your use of our services, please contact us:
Balanced K9 Training
https://bk9proservices.training/home
701 E Franklin St Suite 105 1658
Richmond, VA 23219
540-701-2651